Martin Jeffrey

    Martin Jeffrey

    Lecturer at EHL Passugg

    Hospitality Skills
    Why choose a career in Food and Beverage?
    Article

    Why choose a career in Food and Beverage?

    EHL Advisory Services
    5 essential customer service soft skills for team leaders
    Article

    5 essential customer service soft skills for team leaders

    Hospitality Industry
    5 customer service soft skills for sales and complaints
    Article

    5 customer service soft skills for sales and complaints

    Hospitality Industry
    emotional experience in a restaurant
    Article

    How to deliver an emotional experience in a restaurant?

    EHL Passugg
    Crisis Management for Restaurants: What can we learn from Covid?
    Article

    Crisis Management for Restaurants: What can we learn from Covid?

    EHL Passugg
    Easy table etiquette tips
    Article

    Easy table etiquette tips

    EHL Passugg
    Crisis Management for Restaurants: What can we learn during Covid?
    Article

    Crisis Management for Restaurants: What can we learn during Covid?

    Hospitality Industry
    5 essential customer service soft skills to establish rapport
    Article

    5 essential customer service soft skills to establish rapport

    Hospitality Industry
    5 customer service skills to help you love your job
    Article

    5 customer service skills to help you love your job

    EHL Passugg
    Afternoon tea: How to do the convivial tradition right?
    Article

    Afternoon tea: How to do the convivial tradition right?

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