Explore 6 practical scenarios for the future developed with 40 Hospitality Industry leaders and illustrated by our students. By 2030 the hospitality industry will have experienced many changes.
EHL's Lausanne Report can help gain a better understanding of what to expect, and help prepare for the future.
1. Shift of Market Power
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2. Vulnerability on the Rise
Related Article: Is hospitality becoming more fragile or more resilient?
3. In Search of a Sense of Belonging
Related Article: Will Communities or Individuals Determine the Future?
4. The Emotional Experience
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5. Smart Hotels depend on Smart Destinations
Related Article: Will Smart Hotels be Autonomous or Connected?
6. The Scope of Knowledge
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