Healthcare Expertise

    EHL Advisory Services
    spa trends
    Article

    Spa trends, treatments and concepts to look and feel great in 2024

    Hospitality Industry
    Healthcare Happiness
    Article

    Healthcare Industry: Employee happiness is key to patient happiness

    Hospitality Industry
    Hospitality_In_Healthcare
    Article

    Hospitality in healthcare: EHL's Hospital Reception Management course

    EHL Advisory Services
    Medical Spa Industry
    Article

    Top medical Spa industry trends and statistics for 2024

    EHL Advisory Services
    Article

    Customer Service vs. Customer Experience: Key differences

    EHL Advisory Services
    service culture
    Article

    What is Service Culture?

    EHL Advisory Services
    Diversity, Equity & Inclusion
    Article

    Diversity, Equity & Inclusion: Achievable ideals or more buzzwords?

    EHL Advisory Services
    Article

    Med spa: A cure for ailing hotels

    EHL Advisory Services
    hospitality in healthcare
    Video

    Hospitality in Healthcare: human touch and other industry parallels

    EHL Advisory Services
    Article

    THE Service Excellence Guide: from Service Design to Service Recovery

    EHL Advisory Services
    service design
    Article

    An introduction to Service Design

    EHL Advisory Services
    Wellness Spa
    Article

    Wellness Spa: a growing hospitality niche in a post-COVID landscape

    EHL Advisory Services
    What is service design?
    Article

    What is service design?

    EHL Advisory Services
    How to inform business decisions
    Article

    Are Your Business Decisions Based on the “Right” Information?

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    Women in the workplace
    Article

    How to Empower Women in the Workplace: Be True to Your Values & Purpose

    EHL Advisory Services
    health, wellness and spas
    Article

    Wellness Business: Trends and New Frontiers

    EHL Advisory Services
    Adaptive leadership or how to assist organizations and individuals in dealing with consequential changes in uncertain times.
    Article

    Adaptive leadership: How to deal with consequential changes?

    Industry Reports
    wellness hospitality
    Article

    INDUSTRY REPORT: Wellness-Themed vs. Wellness Hospitality

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