EHL Passugg (3)

5 emerging trends in hotel concept development

How to create a top Spa menu: From body wraps to management

Future Spa Manager: All you need to know about Career & Spa Management

Hospitality skills: Foundation for high emotional intelligence (EQ)

Customer service training for frontline staff: entertainment skills

Q : What is Spa Management?

Spa management involves overseeing all aspects of the spa to ensure that the business runs smoothly and provides an optimal experience for all guests. This includes tasks such as:

• Managing and organizing the staff
• Overseeing the training of the staff so that everyone knows their jobs and roles
• Organizing vendors to ensure that the spa always has what it needs to satisfy guests
• Making sure the facility is well-maintained and managing the hiring of outside contractors if needed
• Tracking and managing the budget of the spa
• Overseeing and working on marketing campaigns for the business

Q : What are the different hotel types?

If your goal is to work in the hospitality industry, it’s important to know the various places where you could work and employ your skills. Hotels make up one of the main choices, yet not all hotels are the same by any means.