Hospitality News & Business Insights by EHL

    EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

    Hospitality Industry
    Master in Hospitality Management
    Article

    EHL's Master in Hospitality Management: Insights into the program

    Dr Stefan Güldenberg, Academic Director of the recently-launched MiHM program, shines the spotlight on the distinguishing...
    Hospitality Industry
    Hospitality Industry Students
    Article

    How hospitality students see their future in the industry

    Business Management
    Article

    Toxic leadership: How to spot it, survive it and thrive

    EHL Advisory Services
    Customer Service Excellence
    Article

    8 Reasons Why Service Excellence should be the goal of customer service

    Business Management
    Article

    Recycling and climate change - let's impact our future!

    Student Resources
    Benefits of continuous Learning
    Article

    10 Benefits of continuous education for career advancement

    Continuous education is the answer to a society that is constantly changing. To remain professionally agile, we should...
    Business Management
    cognitive biases
    Article

    Cognitive biases at work: Reducing their impact on team dynamics

    Digital & Technology
    AP courses
    Article

    The digitalization of theoretical content and pedagogical innovation

    EHL Advisory Services
    consumer behavior
    Article

    Understanding consumer behavior: how to influence the decision-making process

    Business Management
    critical reflective thinking
    Article

    Critical reflective thinking: From observation to well-reasoned evaluation

    EHL Advisory Services
    Customer service culture
    Article

    5 Challenges you'll face when implementing a new service culture

    Hospitality Industry
    Article

    Commitment to sustainability: Personas & recommendations for Swissôtel

    Hospitality Industry
    Bordeaux Wines Prices in 2021
    Article

    2021 Bordeaux wines: At what price should they be released?

    EHL Advisory Services
    Service Culture
    Article

    The top 5 drivers of a successful company service culture

    Student Resources
    How to apply for a college course
    Article

    How to land a place at EHL: Top tips from admissions officers

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