Hospitality News & Business Insights by EHL

    EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

    Hospitality Industry
    Leadership mindset
    Article

    The right leadership mindset and competencies from EHL Graduate School

    Interview with Dr Achim Schmitt, Full Professor and Associate Dean of EHL Graduate School. Here he explains the human-centric...
    Hospitality Industry
    6 fields of work in the hospitality and tourism sector
    Article

    6 fields of work in the hospitality and tourism sector

    EHL Advisory Services
    Improve existing customer service experience
    Article

    How to improve your existing Customer Service Experience in 7 steps

    EHL Advisory Services
    hospitality experiences
    Article

    Customer feedback on hospitality experiences: 5 best practices

    EHL Advisory Services
    Customer Experience Quality
    Article

    Customer Experience Quality Assessment - the essential experiences

    Business Management
    New opportunities for service design
    Article

    How to spot promising new opportunities during service design

    The hospitality and service industry involves developing and adapting solutions and services that create better value and user...
    Industry Reports
    hospitality industry statistics
    Article

    Hospitality Industry statistics to have on your radar in 2022

    Hospitality Industry
    Swiss Wine Singapore
    Article

    Do Swiss wines suit Singaporean palates?

    EHL Advisory Services
    How to validate a Service Concept
    Article

    How to validate a Service Concept during Service Design: 5 step guide

    Hospitality Industry
    what is food service industry
    Article

    What is the food service industry? All your questions answered

    Trends in Education
    Why Lifelong Learning Is Important
    Article

    Why Lifelong Learning is important and can help fulfil your potential

    Hospitality Industry
    Green Restaurant
    Article

    Becoming a greener restaurant in just two steps

    Hospitality Industry
    Article

    The must-see terraces in Vaud this summer

    Hospitality Industry
    EHL Bachelor Students
    Article

    FAQs from prospective EHL Bachelor students

    Hospitality Industry
    EHL Dress Code
    Article

    From EHL dress code to dress for: insights to professional appearance

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