Hospitality News & Business Insights by EHL

    EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

    Hospitality Industry
    Crisis Management in the hotel business
    Article

    Fresh ideas for surviving future crises in the hotel business

    The World Café was held at EHL Hospitality Business School in July 2022. The event was an opportunity to exchange ideas on the...
    EHL Advisory Services
    Customer Experience Luxury Watch Industry
    Article

    Customer Experience: A Game-Changer For The Luxury Watch Industry?

    Hospitality Industry
    Trends in Hospitality Industry: Transportation and mobility
    Article

    Hospitality Trends: The future of transportation and mobility

    Hospitality Industry
    Culinary and Restaurant Management Certificate
    Article

    EHL's Culinary & Restaurant Management certificate unpacked

    Hospitality Industry
    Hôtel de Ville Crissier
    Article

    Chef Franck Giovannini on the constant changes in the restaurant industry

    Hospitality Industry
    Article

    Tackpay: A tipping app for employee engagement in hospitality

    The case of Tackpay, a recent cashless tipping app, is highlighted here as an effective tool in the hospitality sector when it...
    Business Management
    Marketing lesson on beer from Migros
    Article

    A marketing lesson on beer from the Migros

    Business Management
    Hotel real estate
    Article

    ESG in hotel real estate: Green financing and what it means

    Student Resources
    Article

    Student Entrepreneurial Journey: An internship in your own start-up!

    EHL Advisory Services
    Digital Service Design
    Article

    Digital Service Design that skyrocket customer acquisition and innovation

    Hospitality Industry
    why service excellence is important
    Article

    Why service excellence is important in a Spa. Welcome to Valmont

    Hospitality Industry
    Sustainability Actions
    Article

    Sustainability action plan for hospitality

    Hospitality Industry
    Trends in hospitality industry: The future of the food industry
    Article

    Hospitality Trends: Focus on the future of the food industry

    Business Management
    Customer-centric governance
    Article

    7 tips for successfully embedding Customer-Centric Governance into company DNA

    Hospitality Industry
    flexible working practices
    Article

    The benefits of flexible working practices in the hotel sector

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